
Frequently asked questions
- 01
No referral is required in Oregon — you can see a Physical Therapist directly.
- 02
We are an out-of-network, direct-pay clinic. Many clients use HSA/FSA, submit claims for out-of-network reimbursement, or request a superbill. We’ll walk you through the process step-by-step.
Exception:
We do bill PIP claims related to motor vehicle accident rehab.
- 03
Most new clients can start within 1–3 days, depending on the service.
Physical Therapy → Same week
Strength Training → Immediate enrollment
Massage Therapy → 1–5 days
You can book directly online anytime.
- 04
You’ll start with a one-on-one evaluation with a Doctor of Physical Therapy or a performance coach. We review your goals, movement patterns, and history, then build a personalized plan so you know exactly what comes next.
- 05
Start with a free 15-minute Discovery Call or take the Find Your Fit quiz. We'll ask a few questions about your goals and guide you to the right fit — PT, personal training, classes, massage, or hybrid options.
- 06
We work with everyone, not just runners. This includes active adults, aging athletes, weekend warriors, beginners, and people returning from injury. Our specialty is helping people move better — at any level.
- 07
Yes. We offer packages and memberships for all services — with installment options available. We’ll help you choose the right plan for your goals and schedule. We like to call it a plan of care.
- 08
We are located at 160 S. Park St., Eugene, Oregon, right next to Palace Bakery on the SE Park Blocks corner. For your convenience, reference our parking details and map view of the area.

